Question 1

What cell service can I use with Zalpha Phone?

Accepted Answer

Zalpha Phone comes bundled with a pre-activated cellular network subscription from Zalpha Mobile for $19.99/month (+ tax). There are no additional monthly charges or subscriptions required. No extra setup or cellular purchase required. Just turn it on, and your phone is ready for use.

Question 2

Do I have to agree to a long-term contract?

Accepted Answer

No commitment is necessary; cellular service is month-to-month and you can cancel at any time.

Question 3

Can I keep my existing phone number?

Accepted Answer

Yes, when purchasing a Zalpha Mobile phone + cellular subscription, you have the option to either activate a brand new number or port/keep your existing phone number. If you want to keep your phone number from another provider, just select "I want to port an existing phone number" during checkout.

Question 4

Can the phones call any number or just the numbers I configure/select?

Accepted Answer

Zalpha phones can call and text anyone with a US phone number.

Question 5

Does Zalpha Mobile have cellular coverage in my area?

Accepted Answer

Zalpha Mobile has nationwide US coverage in 49 states (all except Alaska). Zalpha Mobile does not have coverage in Alaska or outside the United States. If Zalpha Mobile does not have coverage in your specific area (zip code), we won't allow you to complete your purchase.

Frequently Asked Questions